What is the Value / Return on Investment (ROI) of Applying Emotional Intelligence (EQ/EI)?
Clear Communication - Set Clear Expectations Including Consequences
Clear Communication… Overcommunicate…
Pulse Point – “Can’t Know What You Don’t Know”
Clear Communication - Be Clear, Concise, and Consistent
Clear Communication… Expectations…
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Provide and Seek Growth Opportunities
Employee Needs…Growing Others…
Speak Up
Employee Needs… Company Mission…
What is the Largest Predictor of Job Success?
Give and Seek Feedback
Employee Needs… Recognition…
Pulse Point – Let’s Get Back to Basics - What do Employees Need
Know Your Expectations
Employee Needs… Expectations…
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Ask for the Resources You Need
Middle Management Role… Bosses Like You…